Quality policy

Whether you have a clear concept or a blank page, want an advert design or an exhibition suite designed, produced and built, you can count on us to provide you with the highest quality service.

We’re committed to continuously improving our processes and products to exceed our clients’ expectations.

We’ve developed an Integrated Quality Management System based on the requirements of BS EN ISO 9001:2008 and are constantly striving to:

  • Add value to processes and all aspects of our business.
  • Provide high quality products and services to fully satisfy our clients’ requirements.
  • Deliver correct, defect-free products to our clients, on time and within budget.

As part of an on-going process to achieve these aspirations we’ve set objectives for product quality, which include:

  • Reducing the volume of rejected products.
  • Decreasing the number of customer complaints.
  • Increasing our customer satisfaction levels.